Portal - removal of a certain text and URL

[Ginia]

Hi All,

I have a requirement. I need to remove the highlighted portion from the portal.

Can someone guide me how to do this as I am new to portal configurations. 

[palanikumar]

Hi,

Have you done customization to the page? If yes you need to check the customization

[Ankur Bawiskar]

@Ginia 

did you check the ticket page and the widget associated to it?

If my response helped please mark it correct and close the thread so that it benefits future readers.