Problem Mapping fields from Transform Map

Kunal Verma1
Tera Contributor

Hi ServiceNow Folks,

I got a new scenario while mapping fields from Excel to ServiceNow table. This issue is happening while mapping the reference fields.

Excel sheet Teamplate -

find_real_file.png

Import Set-

find_real_file.png

Transform map -

find_real_file.png

Scenario 1Field Name is a dependent field on Table name (See the screenshot below). Now when I mapped the HR Service Name and Field Name it didn't worked. But when I hardcoded it from Transform map script explicitly the values are appearing in list view but the in the record field is coming blank.

find_real_file.png

find_real_file.png

Scenario 2- There in one more field Document which is opening a dialogue box where we need to select 'Table Name and  'Document' (document referenceing to HR Service Table). Unable to map the data here either by Transform map script or Field mapping assist.

find_real_file.png

find_real_file.png

Your inputs will be highly appreciated.

Thanks in advance.

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