Hi All,I got the requirement to relate one change request with another in a related list. I added OOB change request related list but seems like it is working only one way.meaning when relating the change request to an associated one...the other re...
I have a situation where my customer need to create different reports, but having difficulties choosing the correct table to report on. I have created more tables than oob, and the new tables has similar names to the baseline ones. I am looking for a...
I have a UI action on a related list that lives in a form. There's a "name" field in the form that I want to grab to be able to pass it to the UI Action's script. I cannot do "current.name" because that doesn't point to the object of the form but ins...
how to transfer business rule from Dev to test Instance .? the business rule is old one . ? Can we export from Dev and import or . Please help
I am able to hide a choice option on the form using a client script,but not on list edit.A business rule is not working in this scenario.
Hi all, the above image shows the SLA stages available in ServiceNow (referring to ServicenowWiki).I would like to understand the difference between the stage "Achieved" and "Completed". What are the conditions that trigger each of them?As I understa...
Morning - can anyone tell me if there is a Probe to show the Local Admin accounts on Servers?
Hello,I was recently trying to create custom variables for the Contract form, but a problem occurred. I'm not sure what happened, but basically the entire form has been deleted! Is there any way to set the form back to its default state?Thank you!
How is Business Elapsed Percentage is calculated in Incident Record?
I'm trying to find a way to make SLA targets more visible to the technicians without resorting to email notifications (as they receive far too many of these already). Ideally I'd like to be able to display the status (percentage complete) for the r...
Hello, I have a Business Rule on the CMDB CI Computer table that will create a new asset tag "BEFORE" "INSERT".I noticed that the auto-number counter is SKIPPING values. It starts at 30,000 and creates the new asset tag but it only creates even-numbe...
From a report, a gauge can be created using the "Make Gauge" button. Once this is done, the "Make Gauge" button disappears. I have some questions about the philosophy of the relationship between Reports and Gauges. Does a gauge get updated when ...
I have two update sets in my DEV system (Let's call them "Update A" and "Update B"). They were created by two different developers but are part of the same release. I decided that I would try to migrate "Update A" first and then "Update B". Whe...
Hi all -Is there a way to do a search for a short list of change requests that don't follow a sequence?What I am trying to do is take a list of change requests that I have captured from a long report, sorted out the ones I do not need to monitor, and...
One issue we are running into with the on-call calendar is that when a user is deactivated they are still active in the on-call calender rotation. HI indicated this is a bug that they will work out sometime in the future but don't know when. My idea ...
