Provide Read access of the Flow Designer to ITIL users

Ankur Swami
Tera Guru

Hi Experts,

There is one requirement that i have,

I have have given the itil role to the "Show Flow" UI action and after click on that flow is not visible. Just because of limited access on the flow designer.

On which table I need to create the read ACL so that I can provide the read access of the flow designer to the ITIL user.

Thanks,

Ankur

1 ACCEPTED SOLUTION

Hi,

try to add flow_operator role as contained role under itil and then check

I added flow_operator under itil and it showed me the flow context

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

12 REPLIES 12

On the UI action itself you need to then add the ITIL role to the requires role related list.

DanMenter_0-1683291758932.png

 

Thanks Dan! Unfortunately, that doesn't seem to be quite it... When I check Requires role under the Show Flow UI Action, flow_operator and itil roles are there, already

DianaBTX
Tera Expert

was this ever resolved?  i have the same ask