Provide Read access of the Flow Designer to ITIL users

[Ankur Swami]

Hi Experts,

There is one requirement that i have,

I have have given the itil role to the "Show Flow" UI action and after click on that flow is not visible. Just because of limited access on the flow designer.

On which table I need to create the read ACL so that I can provide the read access of the flow designer to the ITIL user.

Thanks,

Ankur

[Ankur Bawiskar]

Hi,

Show flow shows the flow context for the current record.

So try giving itil role to the table level READ ACLs for these 2 tables

sys_flow_context and sys_hub_flow

Regards
Ankur

[Ankur Swami]

Hi Ankur,

Thanks for the response.

I tried to give the itil role on the READ ACLS' at table level for sys_flow_context and sys_hub_flow.

I am able to access the flow context from itil users but the Flow Designer is still not opening. 

It's giving me the same error:

ERROR: Flow Designer requires special privilege. Please contact system administration for assigning appropriate user roles.

In the Floe Engine Context i am having one UI action "Open in Operations View" which should redirects to the flow designer, But for the itil user it is now working.

From the solution you have given i took one step ahead to the solution, Another step of solution will resolve my issue.

[Ankur Bawiskar]

Hi,

you want itil user to view the flow designer page/form?

can you share screenshot?

Regards
Ankur

[Ankur Swami]

Hi,

Yes i want to open the designer page ($flow-designer). The same destination page where an admin user redirects after the click on "Show Flow" UI action.

I can not share the screenshot because i do work on VDI. This is restricted.