how to auto populating category and subcategory based on the CI class?

[RMU]

populating category and subcategory based on the CI
#incident 

[Mahathi]

Hello @RMU ,

Are you having the CI class displayed in the Incident form? 

Thanks,

Mahathi

[RMU]

No only ci is present

[Gangadhar Ravi]

Please provide more details there will be lot of CI's. without additional information it is hard to understand.

[RMU]

When we select ci in incident form then category and sub-category in that form should auto populated