Question on Order Guides

terrieb
Tera Guru

I am building an order guide for new or transferred employees for application access and/or hardware requests

While I was able to build it with the rules (individual catalog items) even if they don't select an item on one of the tabs, it automatically comes up as "ordered".  They can delete the items before hitting the Check Out button, but is there a way to only display those items they actually select rather than them having to go through each one and "delete"?

This is how the order guide is on the "Options" tab:

find_real_file.png

So if they only select one tab and several applications, like the one above, when they hit Checkout all the items appear:

find_real_file.png

Is there any way to avoid this action and only have the items they actually selected displayed instead?

Thanks

1 ACCEPTED SOLUTION

Sorry for the late reply. 

On each individual item you should be able to select options for Hide Quantity and Hide Delivery Time - they're not always on the form view, I usually just add them to the list view and set them to true that way. 

find_real_file.png

As far as the checkout page, I believe that is configured at the catalog properties level (you see that for all requests that are submitted currently, correct?) and would have to be enabled / disabled in the properties. You can verify this by going to Catalog Administration > Properties and then clicking on Cart and checking whether Use Two Step Checkout Model is active (in my screenshot it is turned off). 

Changing that would change the behavior for all requests. 
Unfortunately it is not configurable per item as far as I'm aware and would require some customization to the cart widget to accomplish otherwise. 

find_real_file.png

 

I hope this helps!

Michael Jones - Proud member of the GlideFast Consulting Team!

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!

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6 REPLIES 6

Yes it did!

 

Thanks for all of your help Michael

Super late to this, but do you know if the configuration from each catalog item to show/hide delivery time is honored in order guides? 
We have implemented a script that shows or hides it in sc_cat items, but we are having issues with order guides displaying different valules (as OOB detailed here Is it possible to use the Catalog Item's Delivery Time, instead of the Flow's Delivery time - Suppor... and we want to modify it even if we have to stray from the OOB order guide widget.