Questions which can be asked while moving from other tool to servicenow

prekshatrainer
Kilo Contributor

Hi Team,

Greetings!

We have a client who are moving from other ITSM tool to service-now. What questions can be asked in the questionnaire?

I just got one question in mind which modules do they want to implement... Any questions, suggestions will be much helpful.

Thanks,

Preksha.

mguy pradeepksharma bmortin

5 REPLIES 5

Hi Dhileep



I want to prepare questions on only CMDB, We have to ask to the Client


i don't know exactly how to prepare questions on CMDB?


can u please share questions



Regards


vamsi