In the Change Request the Scheduling Assistant is configured to get the next available date in the calendar and have displayed in the pop-up window. I need to know where the code has been written in ServiceNow.
Hello Everyone, Is there an option to change the target URL dynamically in Change Interceptor (sys_wizard_answer table), based on logged in user mail id.For example:I have created two templates -> testuser_template, exampleuser_templateIf the user ma...
Hi,I am trying to translate the catalog filter widget using the sys_ui_message but I am not founding the key in the HTMLI was using the title="{{::category.title}}" key but is not working with that, any idea?
I am creating a test specifically for catalog items with integrations. After submitting a request, the ATF must wait for a confirmation message in the Additional Comments once the integration is successful. Since the wait time may range from 1 to 10 ...
Hello Everyone,I have a question regarding the use of a UI Macro in a Catalog Item form. I have a field called "Category" (a Select Box) with options like External, Internal, Existing, Subcontract, etc. Based on the selected value, I want to display ...
Hi, I have written a server script in a ServiceNow widget. When this code executes, it adds the additional comment twice. I want it to create the comment only once here is my code if (input.app) { // gs.addErrorMessage("my comments "+input.app);...
Hello Community,Is there a way for users to set or change their own delegate (e.g., when they're going on vacation) directly through the Service Portal? I’ve been looking around but haven’t found where a user can do this themselves.Do I need to enabl...
Hi Team,gs.eventQueue("Event Name",current,parm1,parm2);In the above script, we will utilize server-side scripts (e.g., Business Rules, Script Includes, UI Actions, etc.). By leveraging these server-side scripts, we can pass parameters like parm1 and...
I have a business rule written that whenever a P1/P2/Managed P3 incident is resolved then a problem record will be created automatically. The problem record is being generated correctly (like major problem will create for P1/P2 incidents is resolved ...
I create a table. But I need to create it in hh:mm format, how can I do this?
Good Day Everyone, I have some questions as per below with regards to Predictive Intelligence. I only pickup 3 Business rules for Predictive intelligence, they all relate to the application "Change Management - Predictive Intelligence Core", how are...
Hello Team, We have created scheduled appoinments in the walk-up experience, when we set to each slot with 15 minutes time slots then it taking up to 96 time slots only, we have walkup available till 5pm but from wednesday after 3pm it's not showing...
Auto Numbers in assignment_id field on Catalog Item.I have a requirement on Catalog Item, There is assignment_id field on catalog, I want to auto populate Serial number on that field like INC0001, whenever user opens this catalog item on portal.Anyon...
Hi,I wanted to know if it is possible to reopen a change ticket. If so, how?
Hi All , In the global search of service portal one of the catalog item is not visible but while opening the URL is opening .Can anyone tell me why catalog item is not visible Thanks and Regards,Chandan
