Quiz designer result and retake option

[Abhayraj]

Ask - As per the requirement, the quiz designer should display the quiz result immediately after submission and allow the user to retake the quiz if they do not achieve a passing score. In the current OOB configuration, quiz results can be communicated through email notifications, however, this does not meet the client's expectation. Please advise on the best approach to provide on-the-spot result display after quiz submission along with a retake option for unsuccessful attempts.

[Dr Atul G- LNG]

Hi @Abhayraj 

You need to build the logic for this game where the user’s information is sent to the database to fetch questions, and then a widget is created to display real-time results. Could you explain what the business reason for this is?

[Tanushree Maiti]

Hi @Abhayraj 

By default, you can't modify your answers to an assessment after submission. However, if the administrator has configured an assessment to allow retakes, you can edit your answers and resubmit the questionnaire. Completed assessments configured for retake remain in the queue until their due date and display Modify Assessment at the top of the card.

Refer: Servicenow Doc: Take an assessment 

Allow recipients to retake a survey 

https://www.servicenow.com/community/itsm-forum/retake-a-survey/m-p/2561838