"Operation against file 'problem' was aborted by Business Rule 'Transform synchronously^<sys_id>'. Business Rule Stack:Transform synchronously"

Alamelu1
Tera Contributor

Im trying to update the state of the problem record through an import set API transform script. I get an error

"Operation against file 'problem' was aborted by Business Rule 'Transform synchronously^<sys_id>'. Business Rule Stack:Transform synchronously"

How to resolve this?

30 REPLIES 30

kathir p
Kilo Contributor

Hi, 

 

Anyone please help on resolving this error?

 

Unable to create ticket, due to ticket create error: Can't create incident. Reason: Forbidden. Status: 403. Result: {"error":{"message":"Operation Failed","detail":"Operation against file 'incident' was aborted by Business Rule 'Abort changes on group^550c515a97821110e7d8322e6253afef'. Business Rule Stack:Abort changes on group"},"status":"failure"}