Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

"Out of office" email is creating incident

kambleneeta20
Giga Expert

Hi team,

Some of "out of office" reply from users , are creating incident.

Please suggest how to avoid it ?

Thanks,

6 REPLIES 6

Hello Anurag,


Can some one help to fix it?



As you said the condition where I can put ?




Thanks


Saranya


corina
ServiceNow Employee
ServiceNow Employee

Hello Saranya.



The condition is in the Inbound action.


Example in the print screenScreen Shot 2017-07-30 at 11.22.40.png