Good afternoon.I have a Catalog Form, where new users details will be entered. Then a Scheduled Job runs in the background and submits.The requirement is: this form should only create RITM/REQTASK for new users. But what is happening is, if the exist...
Hi Community,Is there any way through which we can change the font size of the guided tour used in our portal? If yes, please guide. Thanks in advance
Hello, I tried to scan my update set that have script include, business rule, event registry, and notification. I only used GlideRecord and gs.eventQueue on my script include. Im just wondering what does this "Checks(9)" means? is this something to ...
Hi. I would have a request for a hint where I can edit the content of the message "The following mandatory fields are not filled in"In native view. I created UI policy for this, it is showing the above message, I want to change it to something else. ...
Good eveningOn a Catalog form, based on Country is Thailand, then it should allow the below 3 Address line Fields to only take 70 characters/digit length.How can I do this? Please guide.
Hi,I have 5 lakhs+ records in sc_req_item table so we have used background script to delete the records and close the background scripts tab but still it is running i want to stop the backgroung script because based on the below script it is deleting...
Hi,1. After creating the table, can we add extends to task table?2.I have created a custom table and we have two custom reference fields so How to create custom interactive filter for reference fields.Can anyone please help on this, It will be useful...
Hi, We have a requirement to show the bars only in specific groups. From the below image we want to show the bars in 3 groups. i.e: (0-2 days, 2-5 days and >5 days). How can we achieve this? Can someone please guide on this request. Thank you in adv...
Looking for guidance on making changes to criteria for lists available via "Requester information" within the interaction form in Service Operations Workspace.
Hello Experts, We have an onsubmit Catalog Client script that performs some validation and because of this, we have to click the submit button twice to submit the request. OnSubmit client script contains g_scratchpad variable to stop the form from su...
While creating remote task getting below error states that "Remote Task Definition is not active in the consumer's instance"(see 1st image below). however same RTD has been activated in consumer instance(see 2nd Image below). What could be the issue?...
Hello all, I got a business requirement like, Creating an excel sheet and sending an email to two reference fields on that table. As per the filter applied on that table, I need to apply group by 3 different fields, After grouping those data baed on ...
Hello Community! I have added below query in formula indicator.[[Sum of Business resolve duration of all incidents]] / [[Total number of incidents]]It showing correct result. https://www.servicenow.com/community/itsm-forum/dashboard-showing-mttr-mont...
Can someone help me in understanding how to degrade to ITSM standard from ITSM PRO.
