"Requested for" of the RITM to be the same as "Requested for" of the variable. How can I achieve?

[Vaishnavi35]

Hi,

I have written a BR that creates an RITM when Idea is Accepted.

Here is the code,

(function executeRule(current, previous /*null when async*/) {
createRequest();
function createRequest() {
var cart = new Cart();   //calling the cart API
var item = cart.addItem('389e052687e20e909e70c91acebb351f');   //sys_id of the catalog item I want to fire
cart.setVariable(item, 'u_project_name', current.short_description); //sets catalog variable to the email's subject
cart.setVariable(item, 'u_project_description', current.description);
cart.setVariable(item, 'u_cost_center_c', current.u_cost_center);
cart.setVariable(item, 'u_portfolio_c', current.portfolio);
cart.setVariable(item, 'u_program_c', current.u_program);
cart.setVariable(item, 'u_requested_for_prj', current.u_requested_for);
cart.setVariable(item, 'u_request_made_by', current.submitter); 
cart.setVariable(item, 'u_manager', current.u_requested_for.manager); 
cart.setVariable(item, 'u_demand_number', current.demand.number); 
var rc = cart.placeOrder();   //this launches the catalog item, and creates a request object.   rc = the request object
updateRITM(rc.sys_id);   //call a function immediately to update the ritm.   This must be a nested function, otherwise inbound actions get weird.

           //also, we're passing the sys_id of the request so we know what RITM to grab.
}
function updateRITM(req){
var ritm = new GlideRecord('sc_req_item');
ritm.addQuery('request', req);   //req is what we passed from the previous function. the sys_id of the request.
ritm.query();
while (ritm.next()){
ritm.requested_for = current.u_requested_for; 
gs.info('current.u_requested_for: ' + current.u_requested_for);  

 ritm.update();
}
   }

ritm.requested_for = current.u_requested_for; - this statement does not work.

u_requested_for is a field on the Idea form. requested_for is the field on the RITM form.

Idea form u_requested_for should be mapped onto the RITM requested_for. But it does not work.

On the RITM form, requested_for displays the submitted by value not the requested for value.

HELP?

Thanks,

Vaishnavi

[AshishKM · Accepted solution]

Hi @Vaishnavi35 , 

Please use the below updated code.

function updateRITM(req){
var req = new GlideRecord('sc_request');
req.addQuery('sys_id', req);   //req is what we passed from the previous function. the sys_id of the request.
req.query();
if (req.next()){
req.requested_for = current.u_requested_for; 
gs.info('current.u_requested_for: ' + current.u_requested_for);  
req.update();
}

-Thanks,

AshishKM