Read only fields on Normal Change when State = Scheduled
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02-02-2024 03:24 AM
I'm looking to try and get the Assignment Group field to be editable at State = Authorise and State = Scheduled.
However, this field and most others get made read only as soon as it hits Authorize. I've scoured UI Policies, Business Rules, Client Scripts, ACL's and even Script Includes to try and find what is referencing this and making them read only, but I cannot pinpoint where this is.
Has anybody come across anything similar and found where this is being controlled at all?
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02-05-2024 12:40 AM
You're missing something there @siva krishna M2 - there is already something that is making the field read only. I don't want to be adding something on top of that to reverse whatever it is - I want to find what is causing the read only, to amend that. I could have very easily created a new UI Policy, but I dont' want to have to resort to that.
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02-05-2024 03:45 AM
Hello @StewartFletcher ,
In my OOTB PDI, I found that assignment_ group is editable at state = Authorize and state = scheduled in normal change request
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02-05-2024 06:10 AM
Hi @StewartFletcher ,
OOTB the "Assignment Group" field is editable when the state is "Authorize"/"Scheduled". Please check if there is any custom UI Policy/UI policy script, Client script, or ACL written to make the Assignment group read-only when the state is "Authorize"/"Scheduled".
Please hit the like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.
Thanks & Regards
Jyoti Jadhav