eSignature Approval using SSO
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ā03-30-2018 12:37 AM
Hi guys,
I'm using eSignature plugin to approve but I have a problem when I push "approve" button.
Why, I see blank page into popup?
Now, I'm logging correctly using SSO, but I have problem with eSignature Approval.
Notes:
I've just activated Force AuthnRequest in IdP Properties and I loaded Service Provider metadata on IdP.
Into console of my browser (in this case Firefox) I have this error:
Load denied by X-Frame-Options: https://idp.ssocircle.com/sso/UI/Login?module=peopleMembership&HosSUP=true&ForceAuth=true...
Thanks,
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ā03-30-2018 01:19 AM
I resolved using a plugin on Chrome to skipe x-frame options (but it's correctly for test...)
Now I'm using SSOCircle into my development envoirement.
Someone knows how to skip x-frame option on SSO Circle?
Thanks,
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ā12-10-2019 08:25 AM
We are currently also seeing a white blank screen, could you explain how you resolved this?

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ā05-23-2019 08:14 PM
Here is an article on the HI that talks about that:
https://hi.service-now.com/nav_to.do?uri=%2Fkb_view.do%3Fsysparm_article%3DKB0623826
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ā10-16-2020 08:45 AM
I know this question is old, but I thought I'd share some insight.
We have E-Signature working with Azure AD SSO in Paris at the moment. The important part is to make sure your approvers have the "approver_user" Role. Otherwise you'll get the authentication window trying to open up in a GlideWindow instead of a separate window. This is what you get WITHOUT the "approver_user" Role:
And WITH it:
EXTREMELY misleading.