Real time working experience on ITSM

sangamitraG
Tera Contributor

Hi All,

I wanted to know what kind of scenarios or day to day tasks that servicenow ITSM profile people would receive mostly. I am learning servicenow ITSM and worked in ITIL. Aware of basic configurations to perform on  servicenow platform.

 

What would be the usual tasks of ITSM that you are aware of. I have just basic knowledge of Javascript knowledge but no idea of developing customized applications. 

What are the usual client requirements for Servicenow ITSM. Please let me know. It would help me to clear my doubts.

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