Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Reason description field in walk-up appointment widget is not visible

Kishor O
Tera Sage

Hello all, how can we show the reason description field in the walk-up appointment booking widget?

KishorO_0-1694677220539.png

 

 

*I need a reason description field under what is your reason for visiting?

1 ACCEPTED SOLUTION

Vijayalakshmi P
Kilo Sage

@Kishor O  -While configuring the Reasons for Visit, select the Text Entry Check box, it will add the Description field.

table name: wu_m2m_location_queue_reason

View solution in original post

3 REPLIES 3

Vijayalakshmi P
Kilo Sage

@Kishor O  -While configuring the Reasons for Visit, select the Text Entry Check box, it will add the Description field.

table name: wu_m2m_location_queue_reason

Vishal Birajdar
Giga Sage

Hi @Kishor O 

 

You need to make text entry = true for Reason for Visit related list in walk-up location

 

VishalBirajdar7_0-1694774616598.png

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates