Reason description field in walk-up appointment widget is not visible

Kishor O
Tera Sage

Hello all, how can we show the reason description field in the walk-up appointment booking widget?

KishorO_0-1694677220539.png

 

 

*I need a reason description field under what is your reason for visiting?

1 ACCEPTED SOLUTION

Vijayalakshmi P
Kilo Sage

@Kishor O  -While configuring the Reasons for Visit, select the Text Entry Check box, it will add the Description field.

table name: wu_m2m_location_queue_reason

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3 REPLIES 3

Vijayalakshmi P
Kilo Sage

@Kishor O  -While configuring the Reasons for Visit, select the Text Entry Check box, it will add the Description field.

table name: wu_m2m_location_queue_reason

Vishal Birajdar
Giga Sage

Hi @Kishor O 

 

You need to make text entry = true for Reason for Visit related list in walk-up location

 

VishalBirajdar7_0-1694774616598.png

 

 

 

Vishal Birajdar
ServiceNow Developer

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