Adding screen shots to comment and work notes fields

Balaji Anand
Tera Contributor

‎09-15-2023 08:12 AM

I can be able to paste the screen shot in work notes and additional comments ,but my colleague can't be able to paste the screenshot inside the additional comments (or) work notes. Can anyone please suggest some solution for this issue.

 

BalajiAnand_0-1694790659706.png

 

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Maik Skoddow
Tera Patron
Tera Patron

‎09-15-2023 08:32 AM

Hi @Balaji Anand 

 

your question is rather unspecific and lacking many details, but could it be that you have installed on your browser the SN Utils browser extension and your colleagues have not?

 

Maik