How to create community page in Service portal

sai Harshitha M
Tera Contributor

How to create a personal community page in service portal and how to add columns
 I want the Portal to have a Community Home page so I can see what questions have been asked and contribute to the discussion. The Community Home page will have the following:
Breadcrumb bar - has breadcrumbs to the left and global search to the right

The main content is broken into 2 columns:
Column 1 - left 75% of page
    Question List - List of questions, sortable by Newest, Top, and Unanswered
        Shows short description, current number of votes and comments, tags, who asked the question, and when it was asked.
    Allows user to click into question record
Column 2 - right 25% of page
    Ask a question button - allows user to ask a question
    My favorite tags - allows a user to specify favorite tags and filter question list to only the selected tag

2 REPLIES 2

Mohith Devatte
Tera Sage
Tera Sage

Hello @sai Harshitha Mididuddi ,

you can refer to this link on how to build community 

https://docs.servicenow.com/bundle/sandiego-customer-service-management/page/product/customer-commun...

you can first activate the plugin first 

To activate Communities, activate the Customer Communities plugin (com.sn_customer_communities). This plugin is not active by default.
When you activate the Customer Communities plugin, the following plugins automatically activate:
  • External User Registration plugin (com.sn_external_user_register)
  • Communities plugin (com.sn_communities)
  • Gamification plugin (com.snc.gamification)
  • Subscriptions and Activity Feed Framework plugin (com.snc.activity_subscriptions)

To activate Communities demo data, activate the Communities Demo Data plugin (com.sn_communities_demo).

 

PLEASE MARK MY ANSWER CORRECT IF IT HELPS YOU

BiancaK
Tera Expert

Thank you so much for sharing this info. I had difficulty finding this info on ServiceNow documentation.