How to create community page in Service portal
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08-19-2022 03:56 AM
How to create a personal community page in service portal and how to add columns
I want the Portal to have a Community Home page so I can see what questions have been asked and contribute to the discussion. The Community Home page will have the following:
Breadcrumb bar - has breadcrumbs to the left and global search to the right
The main content is broken into 2 columns:
Column 1 - left 75% of page
Question List - List of questions, sortable by Newest, Top, and Unanswered
Shows short description, current number of votes and comments, tags, who asked the question, and when it was asked.
Allows user to click into question record
Column 2 - right 25% of page
Ask a question button - allows user to ask a question
My favorite tags - allows a user to specify favorite tags and filter question list to only the selected tag
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08-19-2022 03:59 AM
Hello
you can refer to this link on how to build community
you can first activate the plugin first
- External User Registration plugin (com.sn_external_user_register)
- Communities plugin (com.sn_communities)
- Gamification plugin (com.snc.gamification)
- Subscriptions and Activity Feed Framework plugin (com.snc.activity_subscriptions)
To activate Communities demo data, activate the Communities Demo Data plugin (com.sn_communities_demo).
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09-15-2023 03:29 AM
Thank you so much for sharing this info. I had difficulty finding this info on ServiceNow documentation.