Recieve error message when setting up Service Graph Connector for jamf

[Mitch Moran]

When configuring the Service Graph Connector for jamf we receive the following error message when trying to connect to the jamf application. 

"org.mozilla.javascript.JavaScriptException: Error: Unable to make a connection to JAMF API call. Please check your credential configuration. Check system log for more details. HTTP return status code was -1 (sys_script_include.3fa7da3673b210104ae4b41afaf6a727.script; line 93)"

We are using a local user account and have confirmed it has the privileges it needs to load the data, any guidance on how to remediate this error would be much appreciated.

Thank you!

[hdr]

Both computers and Mobile devices have stopped working. Same error (line 93 & 198) in the script include: JAMFDataSourceUtil.

I also updated the plugin to the latest version. previous (originally working : 2.11.0, new version: 2.12.1

Tested the credentials and JAMF endpoint using Postman.

I can get the records without any problem.

 In flow designer I can see the computer action that is used by Service Graph Connector for Jamf . This action uses /computers/subset/basic as endpoint. When trying this in Postman the first time it fails, second time it returns the expected results

[sushantmalsure]

can you share the script present on line 93 & 198 from the script include: JAMFDataSourceUtil.

[HermanDR]

these lines are the 'catch' commands.

To solve it, I had to change the JAMF setup to JAMF PRO API and then it worked again.

[HermanDR]

I had to change the JAMF setup to use Jamf API PRO and API version above ...

Then it worked again.