Record view count - Best Approach

gaidem
ServiceNow Employee
ServiceNow Employee

I'm looking to have an integer that shows how many times a record has been viewed. What's the most efficient way of achieving this?

10 REPLIES 10

There is in fact a GlideRecord API! The section you're looking for is the "Get" section:
http://wiki.service-now.com/index.php?title=GlideRecord#Get_Methods

I've found that page indispensable when I script with my limited abilities.

Guy Yedwab
Service-now.com Documentation