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How to use ExcelJS in Scheduled Script

I'm trying to create a report that is formatted into table with a couple of worsheets in an excel workbook and found a post where someone suggested using ExcelJS. Being new to JavaScript and ServiceNow, I'd like to know... Is it possible to include E...

Renee-17 by Tera Guru
  • 1343 Views
  • 4 replies
  • 0 helpfuls

opened by.department not showing in filter condition

Hi All, I'm looking for some advice please.  I'm trying to create a new report and use "opened by.department " as a filter condition.  I believe this is possible as shown in the first screenshot (this is not my report).  When I create a new report an...

alborg by Kilo Contributor
  • 637 Views
  • 2 replies
  • 0 helpfuls

How to Add QR Codes to home page for now mobile app

Hi All,I have a question please. can we add QR Codes to home page for mobile app. Its for ow Mobile app and its not for bar code scanning. I want to create a QR code in Servicenow. Do we have a functionality to create a QR code?Any help would be appr...

Raahul2 by Tera Contributor
  • 661 Views
  • 6 replies
  • 0 helpfuls

Parallel group approval in flow

Hi team,I am stuck at one requirement, please let me know your thoughts .requirement - RITM will have 3 group approvals triggered all at once . I did this using ask for approval in flow and selected all 3 groups in same activity but there are only fe...

rambo1 by Tera Guru
  • 867 Views
  • 3 replies
  • 1 helpfuls

Way to populate List of related CI

I have a requirement to have a UI action on incident table Affected CI related list which should popup ui page and populate the list of CI's that are related to the configuration item of the incident, currently I have created the logic where I am pas...

suyoga by Tera Expert
  • 343 Views
  • 1 replies
  • 0 helpfuls

Resolved! UI action not working on Mandatory and updation

I created an UI action named resolved on my custom HR case table, but my UI Action is not working as per my requirement, I am trying to make resolution notes field mandatory and also after running client script, I am makking the state resolved, but s...

sumityadav8 by Tera Contributor
  • 479 Views
  • 2 replies
  • 0 helpfuls

Resolved! Provide Read access of the Flow Designer to ITIL users

Hi Experts, There is one requirement that i have, I have have given the itil role to the "Show Flow" UI action and after click on that flow is not visible. Just because of limited access on the flow designer. On which table I need to create the read ...

Resolved! How to deactivate the oob readonly dashboard on sow

Hi,I want to deactivate the oob dashboard under service operation workspace so here i cant able to deactivate due to readonly.Can anyone please help on how to deactivate the oob dashboard. Thanks! 

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mania by Tera Contributor
  • 272 Views
  • 4 replies
  • 1 helpfuls

Resolved! Iterate multiple email id's in widgets HTML

Hi all,How can i add 2 spaces between these 2 email_id. I tried the replace method but it didn't work.expected outcome : ahmed.moh@gmail.co.in,  sudars.awar@gmail.co.in widget_Ankita>>> ahmed.moh@gmail.co.in,sudars.awar@gmail.co.invar delname = 'Moh ...

Ankita9793 by Tera Contributor
  • 263 Views
  • 3 replies
  • 0 helpfuls