Hello All, I have a requirement to show 2 variables in task level but not on RITM and Form level.For this I have made the variables as Global True and written a UI policy to hide these on form and RITM level.So this works well and these are visible o...
Hi all, I am working on a ServiceNow ITSM project where one of the requirements is Automated Root Cause Analysis.The requirement is to identify recurring incident patterns and automatically link related incidents to a Problem record.Business Scenario...
Hi Team,I have a requirement where a scheduled job identifies Normal Change Requests that are still in the Assess state but have missed their CAB approval window. The job automatically reverts such changes back to the New state.After the change is r...
Following is the requirement:Using an outbound REST based integration, which uses content-type as 'multipart/form-data'......I need to send multiple files and some text data in the payload. The authentication is working fine but when it comes to payl...
Hi everyone,I am running into a strict cross-scope access policy error within a scoped application and would appreciate some architectural guidance or workarounds. The Context & Architecture:-We are building a custom scoped application and need to st...
I am trying log to MID Server logs file. Below is the code that I am executing from the background script. ECC Queue state is always in ready state. var jspr = new JavascriptProbe('Demo MID Server'); jspr.setName('My Test Message'); //Any descriptive...
Article : Hi Community,If you're currently facing delays or seeing a waitlist while requesting a Personal Developer Instance (PDI), you're not alone.ServiceNow has posted the following announcement on the Developer Portal:"We're experiencing high dem...
Hello All, I am trying to get a access token using Application registry but following error is thrown. Any help is appreciated.Step 1:1. Created OAuth Application Registry using the option "Connect to a third party OAuth provider" .2. Filled in follo...
I am working on a ServiceNow Employee Onboarding use case using Service Catalog + Flow Designer.Can someone please help me with this requirement. Atttahced is the requirement im trying to do from my end .
Has anyone created a script that basically monitors the connection status of an email account? Recently, the token for an email account that we have set up in ServiceNow was expired on the exchange side by an Admin which broke our connection between ...
I am currently trying to calculate the duration taken to complete an RITM. but would like to exclude non business days (weekends). i have tried to use configure function field option on report. but it includes all 24X7. glidefunction:datediff(closed...
Hello ServiceNow Community members, I am looking to get right procedures to extract report in Excel but here is one condition I don't want same colom name as present in servicenow instance, I want to customise them before we extract it to in Excel, F...
We are working through the process of getting the walkup account setup and running into a bit of a block We are still using ServicePortal, but looking to get on Employee Center later this monthWe have the walk up experience configured and everything ...
Hello,The reports started showing this error after the upgrade to the Australia release. Does anyone know how I can resolve it?I tried to change the property "glide.report.published_reports.enabled" to true, but I receive the following message:
Hi Teamplease assistwhen click on create new=> select type of change ==> standard: Select from available pre-approved change templates. These changes do not require approval. ==> searching for abc template which is not visiblebut under standard chan...