Reference field is not displaying the value

[Community Alums]

Hello,

In the RITM, we have 2 reference fields called "Requested for" (derived from Request) and "Opened by"(derived from Task).

When we set their values via workflow(Scriptable Order Guide) script:

var parameters = {
"opened_by": current.variables.manager.toString(),
"requested_for": current.variables.manager.toString(),
}

it only sets value for Opened by and not for Requested for on the form.

For, Requested for it displays no value on the form,

But when we check the Show xml, it displays value for both Requested for and Opened by:

<opened_by display_value="ABC">ef944853972e899060759b14a253afbd</opened_by>
<requested_for display_value="ABC">ef944853972e899060759b14a253afbd</requested_for>

Please help us to resolve this issue.

Thank you

Regards,

Jainil

[AnandKumar1]

Hi Jain, can you post the screenshot? And please try once with catalog client script if you are referring.

Thanks.

[Community Alums]

HI Anand, Please mention which screenshot do you require?

[AnandKumar1]

I can see your screenshot now, mybad earlier i couldn't find the attachment for me. I have faced same issue for one of the case. 

Then i realized this is missing with syspop_up view for that particular table. Please check and if if its not there, create it. 

[Community Alums]

Hi Anand,

That is not the case, Value is visible in the other catalog items.