Reference Qualifier not working

Joe Taylor · ‎08-14-2025

Why isn't this reference qualifier not working?

javascript&colon;'sys_id!=NULL^ORDERBYu_order'

Joe Taylor · ‎08-18-2025

Thanks to everyone for their suggestions.

I finally got this working.

I changed it back to a "Simple" Reference Qualier.

Then I added "ref_ac_order_by=u_order" in the Variable attribute field.

View solution in original post

GlideFather · ‎08-18-2025

Hi @Joe Taylor

what you accepted as solution is exactly what I replied above:

https://www.servicenow.com/community/itsm-forum/reference-qualifier-not-working/m-p/3352395/highligh...

and

https://www.servicenow.com/community/itsm-forum/reference-qualifier-not-working/m-p/3352375/highligh...

I'm really glad that it solved your issue, but now it'd be fair to accept my replies as solution, not your own... you basically did what I've been saying the whole time. :))

Thank you for considering to accept my solution. If not, then I'm happy you solved your issue but again it's not fair and actually against the Community's code of conduct.

_____
No AI was used in the writing of this post. Pure #GlideFather only

View solution in original post

Nikhil Bajaj9 · ‎08-14-2025

Hi @Joe Taylor ,

What is happening, can you share some screenshot so that we can understand what si happening?

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Bhuvan · ‎08-14-2025

@Joe Taylor

You can set up a simple reference qualifier for your requirement.

https://www.servicenow.com/community/developer-articles/reference-qualifiers-in-servicenow/ta-p/2765...

I think you just copied syntax from a post and is in-correct, use below if you need to try using advanced reference qualifier,

https://www.servicenow.com/community/developer-forum/reference-qualifier-quot-orderby-quot-and-javas...

Thanks,

Bhuvan