Hi All,
I have a variable in my variable set caller ID and this variable set is used in multiple record producers , but for 1 specific record producer I want to apply a filter to the caller ID reference variable to show the list of users based on Job level
for this I have written a onload client script and client callable script include but still it's not working
Client script:
function onLoad() {
var userVariableName = 'caller_id';
var ga = new GlideAjax('getcallerBasedonJobLevel');
ga.addParam('sysparm_name', 'callerDetails');
// Get the response from the Script Include
ga.getXMLAnswer(function(response) {
var filter = response;
g_form.setFilter(userVariableName, filter);
});
}
Script Include:
var getcallerBasedonJobLevel = Class.create();
getcallerBasedonJobLevel.prototype = Object.extendsObject(AbstractAjaxProcessor, {
callerDetails: function() {
var userids = [];
var gr = new GlideRecord("sys_user");
gr.addQuery("active", "true");
gr.addEncodedQuery("u_job_level=F1^ORu_job_level=F2");
gr.query();
while (gr.next()) {
userids.push(gr.sys_id.toString());
}
if (userids.length > 0) {
return "sys_idIN" + userids.join(',');
} else {
return ""; // Return an empty filter if no users found
}
},
type: 'getcallerBasedonJobLevel'
});
Thank you
