How to know which version of Problem Management version we are using in ServiceNow

[RamSagar]

How to know which version of Problem Management version we are using in ServiceNow.

Thanks in advance.

[Gangadhar Ravi]

@RamSagar  Problem Management itself doesn't have specific versioning, but versioning applies to the overall instance and scoped applications. To find the relevant release notes for Problem Management, you should check the documentation based on your instance version.

You can refer to the release notes here:
https://docs.servicenow.com/bundle/xanadu-release-notes/page/release-notes/it-service-management/pro...

Please mark my answer correct and helpful if this works for you.

[AndersBGS]

Hi @RamSagar ,

You can go to plugins and search for "com.snc.problem" - here you will see as example below:

Please note, as @Gangadhar Ravi also have mentioned, the version wont really give you anything. You should instead look at the release notes when upgrading ServiceNow to new version. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders