Refresh/Reload the page automatically
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‎07-23-2022 08:28 PM
I'm having trouble with the portal. When I click the reopen button, a popup window with a submit and cancel button appears. The cancel button works, but when I click the submit button, nothing happens. However, if I refresh the page and then click the submit button, everything happens. I've tried using window.location.reload(); to do this, but it doesn't seem to work.
Please provide me with any other suggestions about how to reload the page so that I can submit.
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‎07-23-2022 10:41 PM
Hi Parthi,
Is this issue exists from the beginning ? if no, then try clearing the cache and try again.
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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‎07-23-2022 10:55 PM
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‎07-25-2022 04:25 AM
try clearing out the browser cache/ browsing data and try again!!
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‎07-25-2022 04:30 AM
Hi,
can you share the relevant script as well?
Are you sure the code is reaching that line -> window.location.reload();
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader