Description: Currently, the alerts are getting suppressed from the CR (Planned implementation start date and Planned implementation start date) from the OOTB functionality. EM Maintenance Rules has an OOTB rule called ‘CI in Change Window’: CIs that have an active Change request are excluded from impact calculation by flagging CI’s related Alerts as 'in maintenance' status. We want to know where the logic is implemented backend (process flow mechanism) connectivity component to component and respective scripting files names and where those are located so, we got a new business requirement to change this start plan and end date to the new custom fields. We would like to use those OOTB scripts as a reference to build custom scripts. Kindly help us on priority.
