Hi everyone,
I’m trying to upload a document in the Virtual Agent window using the out-of-the-box (OOTB) document upload feature in Enhanced Chat. I have a couple of questions:
The default file size limit is set to 1024 MB, but in Virtual Agent it still only allows files up to 5 MB. How can I increase this limit?
How can I customize or change the error messages shown in Virtual Agent when an invalid file is uploaded (for example, file too large or unsupported file type)?
"Error: Looks like that file is too big to upload. 5MB is the max.
Please upload a file that meets the files size requirements.
Error: Unsupported document type.
Please upload one of the supported doc types:
- docx
- png
- jpeg
- jpg
