Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Regaeding decision table issue

SmrutiranjaM
Tera Contributor

Hi all,

I have a issue with sys_decision table. where in decision table i have configured some condition as input and get user and group as output. but when i try to test it , it is not giving me expected output as user and group rather it give me blank. as i have attached  the screenshot below. 

Could you please help me on this. it will be highly appreciated .

SmrutiranjaM_0-1790355134018.pngin this screenshot i have tested with the highlighted input but not getting the  output.that pic i attach it below.

SmrutiranjaM_1-1790355361171.png

@Ankur Bawiskar

 

 

1 REPLY 1

Vishal Jaswal
Tera Sage

Hello @SmrutiranjaM 

Seems correct.

Please use your PDI to build a similar Decision Table to test out:

VishalJaswal_7-1790361141878.png

 

VishalJaswal_0-1790360959547.png



VishalJaswal_1-1790360966400.png



VishalJaswal_2-1790360974083.png

 

VishalJaswal_4-1790361004586.png

 

 

VishalJaswal_5-1790361018715.png


If all worked fine in PDI, then validate if there are any gaps in your instance and run cache.do (hit enter after you type cache.do):

VishalJaswal_6-1790361066877.png

 




Hope that helps!