Regarding form access

sehulpiku7
Tera Contributor

‎04-03-2025 06:18 AM

i have arequirement  that i have incident form that need to show to one user and should not visible to another user . how can i achieve this in servicenow.can any one expain me with answer .

 

 

 

 

@Ankur Bawiskar 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-03-2025 11:12 AM

Hi @sehulpiku7 

 

What is the reason for showing the form to one user not to another?  Is this the same form?  

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Ankur Bawiskar
Tera Patron
Tera Patron

‎04-03-2025 08:18 PM

@sehulpiku7 

will only 1 person work on all the incidents?

There is already 1 query business rule on incident table you can alter that.

Remember there is table level READ ACL on incident table, you will have to alter that as well

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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