Export a EXcel of SLA conditions altogether

[Tamilvanan T]

I'm trying to export a excel file of the SLA Details from SLA definition table. When I'm extracting the data from the list view the SLA conditions are not captured properly.

For example if the Start condition as the filter as Configuration Item is one of A,B,C.. etc. Only few details of the configuration item is captured in the excel As there many CI’s in the SLA condition it display the other CI's in the excel as it displays ‘[…]’, like this.

Is there a way to capture all the CI's mentioned in the Conditions of the SLA when exporting it from the list in Excel form.

[Dr Atul G- LNG]

Hi @Tamilvanan T 

Try this way, it is a workaround

Right-click on any field of SLA and Import

And check if that works.

[Ankur Bawiskar]

@Tamilvanan T 

share some screenshots of what the SLA definition filter looks like

If my response helped please mark it correct and close the thread so that it benefits future readers.