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Regarding major incident management

sriramsin
Tera Contributor

Hello Everyone , 
I have created a flow to create a major incident when more than 5 incidents are created , then map those incidents as child to the major incident , but major incident it created , but the child incident is not mapping to the major incident. In the related list of the incident form , it is not showing the child incidents . Help me to solve it 
Thanks in advance .

8 REPLIES 8

Rakesh_M
Kilo Sage

Hi @sriramsin ,

Is the Parent Incident field getting populated on the child incident records?

 

No , I mapped the major incident to the parent incident field , but it is empty 

 

Hi @sriramsin ,
Could you please share the screenshots of the mapping execution?