Reject Major Candidate ui action

Juliana8
Tera Expert

Hello

 

I have to enable the ui action Reject Major incident Candidate to work on Agent Workspace. Currently the ui action only works ok Workbench. If we enable in ui action the option to workspace.  Is not working. Does anyone have to implement to Aw?

1 ACCEPTED SOLUTION

I've solved it. Modifying the UI Page and called in UI Action. I'm gonna post here the solution.

View solution in original post

8 REPLIES 8

Sulabh Garg
Mega Sage
Mega Sage

Hello Juliana

In UI action, just checked on workspace form button, Ideally it should work and if its not working just change the UI action to "Server" instead of "client".

and workspace client script is optional use it when you want client side functionality.

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Please Mark ✅ Correct/helpful, if applicable, Thanks!! 

Regards

Sulabh Garg

Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

Hello,

Thank you for the reply. I've tried this already, and the UI action in Workspace does not have functionality.

Mara6
Tera Expert

Hi, have you got this working Juliana? I have same issue here

I've solved it. Modifying the UI Page and called in UI Action. I'm gonna post here the solution.