Relating Requested Items To Change Requests

[Alistair_Pleas1]

Is there a way to relate one requested item to multiple change requests?

Currently I can relate one requested item to a change, however, when I relate the same requested item to another change it removes the link to the old change and only shows the related item on the new change.

Any help on this would be greatly appreciated. 

[Michael Jones -]

Sigh - sorry, it showed up on the RITM table, but not on the Change table...so...seems like maybe you need to reverse the relationship?

I just removed what I had in place, created a new m2m table  (from sc_req_item, to change_request), created a new relationship, added it and...it worked?

*phew!*

If this was helpful or correct, please be kind and remember to click appropriately! Michael Jones - Proud member of the CloudPires team!

[Alistair_Pleas1]

Would you mind sharing a screenshot of the new m2m table & also the relationship?

Thanks again.

[Michael Jones - · Accepted solution]

Ok, and sorry for the trial and error but - this finally worked for me: 

Create ONLY the M2M table as pictured below: 

Go straight to Change form, configure > related lists, and add it

and boom. 

[Alistair_Pleas1]

Managed to get it working, thanks for your help much appreciated.