Hi, I'm trying to run a report showing any ticket type (so I'm running this on the task table) created over a month by members of multiple assignment groups, I cannot see anyway to do this other than user the operator "opened by" and select all the i...
Hi All,I am having a script in workflow as below answer = checkMngr();function checkMngr() { var name = current.variables.Name; var usr = new GlideRecord('sys_user'); usr.addQuery('sys_id', name); usr.query(); if (usr.next()) { ...
Hello,After deactivate the "Service Operations Workspace" (SOW) in our instance, when we try to impersonate some user, the "homepage" is set to: <instance>.service-now.com/now/sow.That is, it's defined to go to SOW Homepage, but as this Workspace is ...
Hi All,I am having a record producer where it is creating a record in table "x_test".Once the form is submitted , I want the users to allow for updates to questions after submission, and form still be submitted. It reduces the need to complete a sepa...
I am currently trying to analyse my Report ACLs between my Dev and Prod instances.i have one group of users that can see the reports in one but not in the other.the report are identicalthey have the same roles and groups attached to their profilesi h...
Hi All, Requirement:I have 2 arrays.array1 = ['Software', 'Hardware', 'Service Catalog']array2 = ['Technology', 'Governance', 'Hardware', 'HR', 'Service Desk', 'Service Catalog', 'Software'] If whatever present in array1, is matching the names in arr...
Hi Team,I have to validate IP address.IP address should be range from 0 to 255 and should be Like 165.237.245.224. How can I achieve above asking?Thanks
Hi All, I need to send an attachment like a Multipart form from ServiceNow to Third party application. I created a Rest API is as follows. If I go and create it using a flow designer can any one help me to create the connection details like which one...
Hi All,Actually we have Validation regex for Numbers (integers), it allows only integers, but my requirment was, along with numbers , if user wants to allows him to add decimal value it , so The Regex allows him that able to integers or able to decim...
Hello Experts, I am using a "Apply Change Approval Policy" flow action and I see that the status is always skipped, even through when one decision conditions are met, its not applied
Hi,One of the requirement we have is to present ServiceNow data into Power BI. The option we explored is Table API which works fine with Power BI. But the issue is that we would like to have incremental data from ServiceNow and not whole data set on ...
I have a requirement which should automatically attach an attachment to all sc tasks of an ritm and vice versa
Hello SN Comm,Looking for some scripting help.. I have an inbound email action that I am looking to control a little more.as of right now, my current inbound email action is called HR Case Update. It helps control incoming emails to NOT change the st...
Hi team, I want to display subcategories instead of catalog items when a category has child categories in Service Portal. For example, In the below attached screenshot, when I click on Hardware category, it displayed related items in the content fram...
