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‎03-18-2020 02:36 PM
Hello Community
Is there any way to remove attachment activity from Ticket Conversations widget?
Screenshot attached below.
Any leads appreciated.
Please mark my response as correct and helpful if it helped solved your question.
-Thanks
Solved! Go to Solution.
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‎03-19-2020 01:29 AM
Hey Prateek,
First clone the widget and add the below condition on line number 64 of HTML template
"ng-if="e.element != 'attachment'"
This how it looks after the change:
<li class="timeline-item" ng-class="::{'timeline-inverted': e.user_sys_id == data.stream.user_sys_id} " ng-repeat="e in data.mergedEntries" ng-if="e.element != 'attachment'">
Below screenshot for reference
That should work, do let me know if you face issues.
Thanks,
Sai Gattu.
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‎12-01-2023 02:12 AM
Is it possible to do the same to Standard Ticket Tab?