Remove auto creation of change tasks in change workflow

Alfred Brorsson
Tera Contributor

Hi,

When a change request moves to stage "Implement", two change tasks are created automatically. "Implement" and "Post implementation testing". I want to make it so these tasks don't get created. I found a stage in the workflow where it activates another workflow, "Change Request - Normal Change tasks". I simply tried to remove this stage from the workflow, but the tasks still get created?? So I assume there is more logic somewhere behind the scenes that I don't know about. Has anyone done this before and knows how to do it properly? Because on the outside it first seemed like an easy thing to do but it just got complicated.

Thanks in advance!

//Alfred J

1 ACCEPTED SOLUTION

Michael Fry1
Kilo Patron

The current workflow should look like this:

find_real_file.png

Change it to look something like this:

find_real_file.png

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10 REPLIES 10

Just to follow up, Michael is right.

Check out this thread for the solution:

https://www.servicenow.com/community/developer-forum/impact-of-removing-quot-change-implementation-t...