Remove User's Name from Additional Comments (with requester) field in a Notification

Mazin1 · ‎02-18-2018

Dear all,

Screenshot #1 shows a preview of a notification shown in screenshot #2.

I need to remove the highlighted user's name revealed by "Additional comments (Customer visible)" field.

Please help me on how to remove it..

Screenshot #1

Screenshot #2

You help is highly appreciated.

Regards,

Mazin

Shishir Srivast · ‎02-18-2018

I believe, You can create a email script on sys_journal_field table and then call the email script in your notification.

Please refer for more details:

Laxman9 · ‎10-18-2021

can anyone share, how we can achieve this .

thanks in advance!!

jsbt · ‎11-04-2024

Hello,

I have a similar requirement. Can you plz share how to achieve this?

Thanks in advance!