Report on Incident assignment group - empty vs not empty

Nenad Berbatovi
Tera Contributor

Hi 

I would like to make a report in incident table to show % of incident assigned to one of support groups vs not assigned to any group. How to do it? 

 

Best regards

 

6 REPLIES 6

Hi

 

Yes, we have  PA subscription. I already did PA courses. but not sure how to do this report, that's the reason I ask here.

 

Best regards

Nenad Berbatovi
Tera Contributor

Hi,

Yes I have PA in our subscription, and I already took PA training. But I don't know how to make the repport I need 😞

Best regards