Report on re-opened requests

Alex Saager1
Tera Contributor

‎03-01-2024 01:46 AM

Hi,

 

Trying to report on re-opened requests over last 12 months but cannot see re-open count on the request table, is there an easy way to report on this?

 

Thanks,

Alex

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1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-01-2024 01:47 AM

Hi @Alex Saager1 

 

Once a request is closed either complete or incomplete it never get reopened, untill unless you have any custom process in your instance. 

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