Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

How to show the RITM variables section in Approval page in portal?

devendranarun
Tera Guru

Hi Experts,

 

There is an ask from customer that the RITM variables section in the native UI should be visible in the Approval page in portal as well. Currently, the approval page in portal shows the variables as shown in the below image;

 

devendranarun_0-1709279830673.png

But client is expecting as shown below (in portal);

 

devendranarun_0-1709280180977.jpeg

 

1 REPLY 1

swathisarang98
Giga Sage

Hi @devendranarun ,

 

You can refer the below article,

https://www.servicenow.com/community/developer-forum/getting-displayed-variables-in-service-portal/m... 

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang