Report on users that doesn't have read-only ITIL and ITIL role

pavanakumar
Tera Contributor

We have several assignment groups that grant the ITIL role, either directly or through inherited roles. I’m trying to build a report that identifies users who do not have either the ITIL or Read-only ITIL roles. Could someone please advise on which filters would be most effective for this use case?

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@pavanakumar 

what do you mean by Read-only ITIL?

which role is that? is that a custom one or an OOTB one?

Regards,
Ankur
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