Report on Variables not filled in frequently or filled in with 'n/a', '-', '*', 'N/A' ?

JHughes62
Tera Expert

Hi,

 

I think this is a difficult requirement to achieve but just wanted to check with the community to see if someway it was possible. 

We have a requirement to configure some sort of report or visualisation that displays what variables are left empty, infrequently used or if the variables are inputted with information like : 'N/A', 'n/a', '-', '*', etc, by the end user on the employee center.

 

Any help would be greatly appreciated.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @JHughes62 

 

It depends on the variable type. If it is string, I think we can do , with operator contains

 

LearnNGrowAtul_0-1705599762373.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @JHughes62 

 

It depends on the variable type. If it is string, I think we can do , with operator contains

 

LearnNGrowAtul_0-1705599762373.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG - thank you for your reply. Your idea lead us to finding a solution for this.

To get empty variables we created a report on the question_answer table and grouped by question, Question.Catalog Item [Variable] and table name, then just set the filter to value is empty.

To get a report on the variables filled in with 'n/a', '-', '*', 'N/A', etc. We created a report on the question_answer table, and grouped by question, Question.Catalog Item [Variable] and table name. We then just set the filters with contains/starts with the unnecessary answers like 'n/a', '-', '*', 'N/A', etc.