Report out of time Change Requests
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01-24-2024 08:42 AM
Hello Everyone,
I have a reporting problem and don't know if I can display it in servicenow: I would like to report all change requests that are out of time. In this case, out of time means all change requests that started before the planned start date and all that ended after the planned end in relation to the total number of all change requests.
Any Idea if this is possible in one graph?
Thanks
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01-24-2024 07:53 PM
Hello @DNaundorf,
for similar kind of requirement, please refer to the link below:
https://www.servicenow.com/community/itsm-forum/how-to-report-on-change-request-closed-out-of-hours/...
Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik
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01-25-2024 04:22 AM
Hi @DNaundorf
Standard reporting doesn't support this. PA is best option to get this done.
Are you able to get individual report
all change requests that started before the planned start date and
all that ended after the planned end
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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