Report out of time Change Requests

DNaundorf
Tera Contributor

Hello Everyone, 

 

I have a reporting problem and don't know if I can display it in servicenow: I would like to report all change requests that are out of time. In this case, out of time means all change requests that started before the planned start date and all that ended after the planned end in relation to the total number of all change requests.

 

Any Idea if this is possible in one graph? 

 

Thanks

2 REPLIES 2

Abbas_5
Tera Sage
Tera Sage

Hello @DNaundorf,

for similar kind of requirement, please refer to the link below:
https://www.servicenow.com/community/itsm-forum/how-to-report-on-change-request-closed-out-of-hours/...

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @DNaundorf 

 

Standard reporting doesn't support this. PA is best option to get this done.

 

Are you able to get individual report 

all change requests that started before the planned start date and

all that ended after the planned end 

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Dr. Atul G. - Learn N Grow Together
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