Report to generate tickets closed per engineer per week

[RandyB]

Hi All

I'm having difficulty in generating a report that will show me how many tickets each of my engineers has closed during the current week as a bar chart.  I would also like to run a separate report showing how many tickets they have closed per month.

All engineers are part of an assignment group.

Ideally i would like the number of tickets closed on the left axis and each engineer on the bottom axis.  I have tried to do this however am struggling.

Any help on this would one would be greatly appreciated

Thanks

Randy

[RandyB]

Thanks Luxo

I am unable to change the No of group outside of the standard.  I can edit the custom chart size on the reporting page.  When i add this to my dashboard, this is where the chart is too large.

On the dashboard there is a change layout option, however i cannot find a layout that works for me.

What i require is two main columns (full width) then one additional column that can house the report data but not full size

Thanks

Randy

[Luxo Nadappan]

hi Randy, 

See if it helps...  please configure your different report  in dashboard  in any of the  format below  and then you can resize the  individual report inside. 

thanks 

Luxo 

[RandyB]

Hi Luxo

Where do i find this part?  In the report generator or the dashboard?

Thanks

Randy

[Luxo Nadappan]

its on dashboard ...

Thanks

Luxo

[Karun S]

It is on the Dashboard's home screen. Click the first yellow highlighted to view the "Configuration" tab.