We would like to embed a particular catalog item on a page. The "SC Catalog Item" (v2) widget is working for this, but requires me to have the sys_id set in the URL. Is there a way to pass in this parameter to the widget by modifying the page so I do...
Attended the ServiceNow and Microsoft: Demystifying ServiceNow Virtual Agent for IT Service Management in Microsoft Teams for IT Pros Peak seminar. Great content. I do have a follow up question for the community. Is it possible to configure this in...
Hi, What is relationship between HR service and catalog item in HRSD. What is relationship between HR service, Topic category, topic details and COE. Can anyone please tell me example to show this. Regards, Nivedita
I am trying to create script to automatic set the onhold into 30days how can it be possible on the workflow using toggle script ?
Hi, We have a requirement for making a list collector field (server) to show choices based on the values of variables selected previously (environment, operating system and application). We have a table including these 4 fields. There is a field in t...
How we can send push notification on the desktop, if I am another tab I should get the notification, The requirement is like if someone is created an incident an assigned me then I should get push notification related that incident by push notificati...
Hi, We currently have a automated request to add users to groups. The process is you select the group and the user via the form. When submitted a approval will be sent to the group manager. Once approved the user will be added to the group. This has ...
Hi All, I am working on an inbound integration(Webservice). If record is created, by default we get a Status Code '200', If its not created then we can see '400' status code. I want to throw Custom Status Code for partially updated record? If yes,...
How to extract Category Subcategory Item from incident table? All together report based on dependent value in one excel sheet.
want to make bR run only for interactive session....Please help how to do it??
I'm trying to get a record producer on our portal to only be visible to certain users according to a new field on the user form, which is 'u_authorised'. I'm trying to do this via the 'Available for' list on the record producer and have created a new...
I export the KB article as per the below option.However after export it does not shows the images that are on that KB.
Hello, I created a custom report to get positive and negative responses. The issue I am having is the customer wants to be able to view the string value of the question " Do you have any additional comments you would like to add" . I have been able...
I have a requirement to update SLA definitions for P1 incidents. The default schedule is 8AM-4PM. If the incident is opened in this time window, the SLA should start, and should not stop until the incident is solved. If the incident is opened outside...
Hello team, Please help me how we configured the quick email functionality in form
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