Resolved! Create a new record in child table based on a field in parent table - can we achieve it through BR. Please suggest
BR to Create a new record in child table based on a field in parent table? Thanks in Advance.
Forum Posts
Create form Template with name Create NDA Contract
Hi Team, The product development group wants to speed up and simplify the creation of Contracts for non-disclosure agreements. 1. Create a form template that anyone can use to apply the necessary field values specific to non-disclosure agreement cont...
How to convert Date Time field value to ISO format value
I have written below script on the "sn_customerservice_case" table to convert date time field value to ISO format.var updated = current.getDisplayValue('sys_updated_on'); var dt = updated.split(' '); var f = dt[0].split('-'); var...
Resolved! In reference qualifier I have excluded CIs to not show status retired and decommisioned. But in Configuration item field when searched with CI name it shows the CI with status retired.
Hi All, In reference qualifier I have excluded CIs to not show status retired and decommisioned. But in Configuration item field when searched with CI name it shows the CI with status retired. In field when I apply filter no records come up with stat...
How to display Flow Variable in RITM and SCTASK ?
Hello Experts, I am using two Flow Variables in a Catalog item flow designer. But even I can use the variable values in SCTASK, but the variable values are not showing in the variable section of both RITM or SCTASK. Can somebody please help me how to...
How I can copy worknotes from Incident → Child Incidents and Incident Tasks
How I can copy worknotes from Incident → Child Incidents and Incident Tasks
Storing and retrieving attachment file outside of servicenow
Hi So, I got this following challenge which requires me to attach a file to a form in SN but, store it outside of SN(I guess with API attachment). So, basically its not really attaching the file but only trigging a 3rd party app which enables me to ...
Resolved! How to get choice list value of a filed through Rest API.
Hi All, We have a custom table called u_email_client and here we have a filed called u_status. The requirement is whenever the insert is happening that time it should be set u_status choice list to Received(this Received choice list option is alrea...
Resolved! How to set UI Action Condition. To visible based on true/false condition
Hi All, my requirement is to hide UI action button based true/ false field . Please help me on this . I have written UI Action condition but its not working . Thanks, Suresh.
Resolved! REST API - Search for Change-Number/sys id with Task-Number
Hi all, I am currently trying to search for a change-number or change-sysID with an underlying task-Number of the change. I am trying this with GET Change, however I am not able to find the correct solution. curl "https://instance.servicenow.com/api/...
Resolved! Use only RITM and SCTask tables
Hello, OOTB three tables are used for Request module: REQ, RITM and SCTask. We would like to simplify that, because we don't need multiple RITM in a same REQ, so I want to suggest to use RITM and SCTask tables only. Is my approach good? Do you have a...
What is the difference between PDI and the formal instance?
What is the difference between PDI and the formal instance? After I try some features in PDI, I would like to upgrade to a formal version. What should I do? Does the data remian accessible in formal version?
Resolved! How to auto-populate Configuration Items based on the Business service selected in the Incident Form
Hi all, I would like to have my Configuration Items in my incident form show only those CI that are related to the Business service selected via CI Relationships or in other words show only those CI's as references that are the Child of the selected ...
Change requests status changes
Dear Community members, We are looking to get report/dashboard on tracking Change Request which had status changes. For example from "Asses" to "New". The requirement would be to see total number of changes who had status changes. Usually if Change R...
Resolved! How do I amend/change the dates and times that are incorrectly stated on their Incident list.
How do I amend/change the dates and times that are incorrectly stated on their Incident list. TQ
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