Report using a Database view parent table count

BK22 · ‎03-05-2025

Hi,

I have a report that pulls approvers for each Change Request using a database view, which creates a one-to-many relationship. However, the total count includes the duplicate Change Request numbers due to multiple approvals. Is there a way to base the total count on the parent table instead?

AndersBGS · ‎03-05-2025

Hi @BK22 ,

no, this is not possible.

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

Dr Atul G- LNG · ‎03-05-2025

Hi @BK22

I am not sure. When you create a report, use the diction [It is available in one of the report types] as a filter in the report.

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BK22 · ‎03-05-2025

Thank you for the reply.

Where exactly do I find it? Keep in mind I need to use a simple list report.

Dr Atul G- LNG · ‎03-05-2025

Hi @BK22

It's not available on the List report. I tried on Bar graph

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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AndersBGS · ‎03-05-2025

Hi @BK22 ,

no, this is not possible.

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/